Help with iTunes 7.5.0.20 - Cannot connect to Gracenote

[AnotherSkait]

I just got my first iPod and I've been working on setting everything up and importing dozens of CD's into iTunes... the problem is that I cannot connect to Gracenote to get the track information.
The internet on the computer works just fine - I can connect to the iStore just fine to get tracks or whatever, but I cannot get track information.

When I run the help - diagnostics:
Network Connectivity:
Network interfaces verified: OK

iTunes Store Connectivity:
Internet connection: Failed
Secure link to iTunes Store verified: OK

I assume this internet connection has something to do with the not accessing gracenote, but don't know where to go from there.

Any help would be greatly appreciated!

[admin]

Is seems like there were many users on the Apple forum with the same issue a while back. From what I understand the connection problem is caused by a program not being able to communicate directly to the server.
Are you running any of Norton's or McAfee's Internet security products or anything similar; or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from running. So you may have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).