Error message

[cp1]

I tried to download Audacity and MusicMatch Jukebox,but could not launch after downloading,I received the following message on both occasions:

Error Ox800704C8:the requested operation cannot be performed as a file with a user-mapped section is open

I am running Windows Vista

Ta
Cp1

[cp1]

I got the same message later when trying to download IMVU chat instant messenger

I am using the laptop at work,may be affected by a firewall??

Will try to download from home to check if any different

cp1

[admin]

Hey cp1,

Welcome to the forum. I tried installing some versions of Audacity and Musicmatch on my laptop and they installed fine. It might help if you can let me know the particular versions of Audaciy and MusicMatch jukebox that you tried to install.

Thanks,
admin

[cp1]

Audacity version 1.2.4b

MusicMatch Jukebox version 10.00.4033

Thanks
cp1

[cp1]

Any thoughts,admin?
cp1

[admin]

I tried installing both files but none of them gave me such errors. Have you tried restarting your laptop lately?

One of the following things might help

1. Move downloaded files to desktop.
2. Rename the files.
3. Delete the files and re-download them
4. OR lastly seek help with a computer god living near you.

Good luck,
admin

[cp1]

I downloaded MusicMatch 10 ok from home,(before I got your reply),saving to the Desktop

It won't open and I can't find the program in Control Panel to uninstall

cp1

[007]

Go to your program files folder in your c drive and let me know if you see a folder called "music match"