First of all find out what version of java you are running and obtain that version from either oldapps.com or java.com. Do not download the net installer but rather download the full version for it.
If you dont know what version you are running on your computer just read further I'll explain it.
There is a program called "Windows Install Cleanup." Download (http://support.microsoft.com/kb/290301) and install it.
Open the program it will be in "all programs" on the start menu. After you open it there should be a long list of all installed programs. Select everything you see related to java or JRE. Hold control key to select multiple programs. Select remove.
Then download the version that you saw next to the program when you removed it. If you still cant figure out what version it is. Simply go to the Java website and download the latest version.
Hope this helps. Good luck.



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