I'm not sure what the problem can be so you can try uninstalling it completely and then reinstalling it.
Go to Control Panel => Add or Remove Programs => select Add/Remove Windows Component => Down the list unselect Windows Media Player and select next .
It should remove the media player now.
After the uninstall restart your computer. Then go to this page http://oldapps.com/windows_media_player.htm and download either version 9 or 10 and then install it.
Please let us know if you need more help.




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