Winfax Pro Ver 10

[pj1040]

Purchased a new computer (Intel Quad Core i7) running Windows XP Professional 32 bit. Old computer is running Windows XP Home. I have the old WinFax Pro cd and when I place it in the new computer, the splash screen comes up with the different options and I select install. Nothing happens. I've tried copying the cd to the hard drive and I have the same problem, setup doesn't run.

I place the cd in the old machine and it installs fine.

[help_desk]

Run it in a compatibly mode.

[pj1040]

Thanks for the response, however, I've tried every compatability setting with no success. This is an old 16 bit program and I notice in Task Manager, that it does pull up the wowexec.exe process. I have other 16 bit progams that run fine.....wierd?

Thanks again

[help_desk]

Umm.. Interesting. May be you can try contacting the manufacturer. If they can help in anyways.

[pj1040]

Unfortuately, WinFax is no longer supported by Symantec, or anyone for that matter. I tried to install it on another XP sp3 machine and same problem, yet it will install on a XP sp1 machine. So I'm led to believe something in sp2 or sp3 is my problem.

[JoVinz]

Maybe there's a hotfix to be downloaded to be able to install that into SP3 machine. Can you try to view the event log so you can see what's causing the installation error?

[dweiss]

Purchased a new computer (Intel Quad Core i7) running Windows XP Professional 32 bit. Old computer is running Windows XP Home. I have the old WinFax Pro cd and when I place it in the new computer, the splash screen comes up with the different options and I select install. Nothing happens. I've tried copying the cd to the hard drive and I have the same problem, setup doesn't run.

I realize that this is an old issue, but did you ever get it resolved? If not, please contact me, I may be able to help.

-Danny.