[007]

The version that works fine with all ipods is version 6.0.5. Old iTunes are here

When that gray icon appears on the left. right click on that song and select get info. Then at the bottom of the windows it will show location. Can you please let me know the location.

[mskinney2246]

When i pull up the info for the songs that have grey exclamation points the all of them say "not availible" in the "where" section

it gives all of the other information except where it is located

[007]

can you go to search and seach for the exact song? I'm sure you will not find it but it would be better to try atleast. Meanwhile, I'll try to figure out a problem here.

[brandorkrules]

i had a corrupted/frozen ipod. i tried what admin said about holding menu and center, and it fixed everything. that may work if its just your ipod

[help_desk]

Originally Posted by mskinney2246

hey again!
well...(for some reason i have no idea how) my ipod isn't corrupted anymore...

but NOW almost 1/3 of the songs in my itunes library won't play. I click on them and a grey exclamation point pops up next to the song name and says something along the lines of "this file cannot be found"
i've checked in my documents and my computer but i can't find the files anywhere! do you have any idea how i can get the files back? are they gone for good? im so confused!
and which version of itunes was the one that was used before they updated to the brand new version?

thankyou so much!!

It was version 6.0.5 All over this forum you can see how to conver from version 7 to 6.0.5.


Also the best way to see if those songs still exists on your computer is simply by searching for them.

[Ipodman]

Thanks for sharing your information very much emily.

[oreogrl05]

ok here's my problum my computer said my ipod was currupt and it said u can either re connect it or restore it i hit restore and it said that it couldn't cause it couldn't find the information on the ipod so now i'm stuck my ipod won't go off and i'm thinking that i should let it die then try it again? but i don't know if it will die or not... soooo i need your help!! i'll return it if it doesn't stop


thanks for the help

[oreogrl05]

whoa never mind please forget my last message i did what that person said about holding down the menue and middle button and it worked!!!!!!!!!!! yayy!! thankies so muchs!

[carole]

I just wanted to say thankyou to Brandorkrules. I have a brand new iPod and it just froze up on me. I couldn't do anything at all with it!!! iTunes told me it was corrupted. Looking at the forum I took the advice of Brandorkrules and pressed menu plus the middle section together and hey presto - back to normal.

Thankyou

[Ramoses]

i have the same problem only my ipod keeps saying its corrupt even after restarting and restoring
also when i try to right click on the drive in my computer it freezes up!
itunes wont even recognize how much memory it has!
ive tried updating it but it just says the same thing...

plz help!